It may occur that the items you ordered are not what you expected them to be like. Even though Miss Green of course finds that very unfortunate, it’s no problem to return the items. The costs of shipping to Miss Green are for your own account. For exchanging (sending the new items) no shipping costs will be charged.
We have the following rules for returning items:
- The items must be undamaged, unworn and unwashed.
- Send an e-mail to firstname.lastname@example.org 30 days of receiving your item to register your item. Please describe the following in the e-mail:
- Note your order number as subject of the e-mail
- Note which items you’re returning
- Note for which items you would like to exchange the original items
- Please include the (copy of the) packing slip marked with which items you’re returning with the articles in the courier bag
If possible return the items in the original courier bag. Please use the second adhesive edge.
As soon as we have received the returned items, we will refund the money or send you the new item.
You may send the parcel after registering it online to our mail order firm. The address is: